Does TXTSAV work from any mobile network?

Yes

Does TXTSAV work from any mobile phone?

Yes

How many texts can I store in my personal locker?

txtSAV Plus and txtSAV Premium customers have UNLIMITED storage.

txtSAV Basic (Unregistered) customers can store up to 10 texts

Can I save picture messages?

Not yet but we're working on it 

How long are texts saved for?

There is no time limit.  Your text is saved until you decide you no longer want it

What happens if I forget my password or username?

Click on the “Forgotten password” link on the txtSAV homepage and you will be sent a new temporary password to the email address you supplied us.

Who has access to my texts?

That’s entirely up to you. You can keep all of your texts private so that only you can see them. If you want, you can share some of your texts with your friends by putting them in your Public folder. By default, all of your texts are set to Private.

Do you backup the texts you are storing?

Yes. We store your texts on a secure server which is backed up every day. The server is maintained by our service provider and is fully dedicated to txtSAV. We know that you are trusting us with your texts and we take our responsibility to keep them save and secure very seriously indeed.

How much does it cost to save or retrieve a text?

For txtSAV Basic and txtSAV Plus customers it costs 25p plus your standard network charges to save or retrieve a text from your mobile phone. If you have messages included with your plan then you will not pay any additional network charge. You should check with your mobile operator if you are unsure about what is included in your plan. txtSAV Premium customers can send or retrieve up to 30 messages per month as part of their txtSAV account

What happens if I change my mobile phone or my network?

Your texts are still safe!! One of the key reasons people use txtSAV is so that your messages are not stored on your phone. This means that if you change your phone or your mobile network, the messages you have saved to your txtSAV folder are still saved. If you have kept the same mobile number then you can continue to use txtSAV in exactly the same way as before. If you have changed your number, then you need to update your details in the My Setting section of the txtSAV website so that you can save your new texts to your txtSAV account and retrieve them from your new phone number.

What happens if I change my mobile phone number?

If you have changed your number, then you need to update your details in the My Settings section of the txtSAV website so that you can save your new texts to your txtSAV account and retrieve them from your new phone number. All of the texts you have previously saved to txtSAV will still be there.

I have an iPhone or one of the other latest smartphones… can’t I do all this already?

No. It’s actually a real pain to save text messages from any phone … that’s one of the reasons why we started this service. You have to cut, paste and email messages which is messy and means they can get lost amongst all of your other emails. txtSAV makes it easy and quick to save your important texts by just forwarding them to 81025. Simple !!

When I sign up for a Premium Account, why am I taken to PayPal?

When you sign up for a txtSAV Premium Account you make a monthly payment to access the additional features and bundle of messages. We use PayPal for this payment, as PayPal is one of the world’s largest and most trusted providers of payment services. This makes it the most convenient and secure way for you to make the monthly payment. If you already have a PayPal account then you can use those details. If you do not have a PayPal account it only takes a few minutes to set one up using your credit or debit card on their secure site and you can maintain your details there. We do not at any time store any of your payment details at txtSAV. You can find out more details about PayPal at www.paypal.com

Can I let other people see the messages I’ve saved and how can I change permissions?

By default all messages you save to txtSAV are Private, so that only you can see them. One of the features of txtSAV is that if you want then you can share your saved messages with your friends. If you create folders for your messages, then you have the option of sharing them with other txtSAV members. You can set who can see the messages you have saved in your folders from your “My Settings” page. There are four levels of privacy you can apply:
1. Private. Only you can see the messages in the folder. By default, all folders are set to Private
2. Public. All txtSAV members can see these messages
3. Friends. Only people you have invited to be a Friend with you on txtSAV can see these messages
4. Family. Only people you have invited to be part of your Family on txtSAV can see these messages

What are “Friend” and “Family” Requests on txtSAV?

txtSAV allows you to share messages with other txtSAV users to whom you have given permission. You can invite someone to be either your Friend or part of your Family. When they accept your Friend or Family request, they can then see messages which you have tagged in folders which you have allowed Friends or Family to see.

You can find and invite people to be Friends or part of your Family via the Find Friends tab once you are logged in. You can also remove people from your Friends or Family if you decide you no longer want to share messages with them.

It’s entirely up to you to decide if you want to invite people to become Friends or Family, and which group to invite them to. Having two types of connections lets you control which messages you want to share with which group of people.